Linking Shop Floor Performance to Company Objectives
School of Business
Several different types of programs have been introduced to translate organizational goals into performance measurement and feedback systems that can be readily transferred to the shop floor level for employees. Open book management (OBM) is studied in this paper as an example of an aggregate perspective on this linkage of corporate goals and employee performance. One of the two plants of a privately held corporation was selected for OBM implementation with the other plant serving as a control. Plant A, the plant receiving OBM implementation, significantly outperformed plant B as measured by on-time delivery, press downtime and inventory turns.
Cochran, L. F., Patterson, J. W., & Patterson, C. C. (2003). Linking shop floor performance to company objectives. Proceedings - Annual Meeting of the Decision Sciences Institute, December 2003: 1465-1470.