Social Capital, Knowledge Sharing and Operational Performance in Supply Chain: A Buyer-Supplier Perspective

Document Type

Article

Publication Date

2021

Department

School of Business

Abstract

The vast majority of literature on social capital has focused on the impact of the different dimensions of social capital on the buying firms’ performance within the buyer-supplier context. A few studies investigated the relationship between the distinct dimensions of social capital (structural, cognitive, and relational capital) and how they influence the firm’s performance outcome. Drawing upon social capital theory, this paper develops a model that examines cognitive capital’s mediating role in the relationship between structural capital and relational capital. The model also considers knowledge sharing as the outcome of relational capital, and knowledge sharing mediates the relationship between the buying firm’s relational capital and operational performance. The empirical results suggest that cognitive capital mediates the relationship between structural capital and relational capital. Relational capital significantly impacts knowledge sharing, and knowledge sharing partially mediates the relationship between the firm’s relational capital and operational performance. This study is one of the few that examines the relationship among different social capital dimensions and identifies knowledge sharing as a critical pathway between the firm’s social capital and performance.

DOI

10.1504/IJBSR.2022.10042064

ISSN

19452950, 23788674

Comments

Published Online First in June 2021

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