Information Management and the Return-Entry Process: Examining Information Needs, Sources, and Strategies after Superstorm Sandy

Document Type

Article

Publication Date

2-1-2021

Department

Emergency Management

Abstract

The effective management of disasters requires timely and accurate information. Both emergency management (EM) organizations and the public are involved in information management activities during and after a disaster where they seek information from various sources to reduce disaster-related uncertainties. While studies have focused on information needs and source reliance behaviors of EM organizations amid a disaster, the information management behaviors of the organizations during return-entry phase has gained little scholarly attention. This study examines the information management strategies of local EM organizations while managing the initial return-entry movement following Superstorm Sandy. Using a qualitative research design, the researchers conducted semi-structured telephone interviews with 25 EM officials from New Jersey. The data analysis yielded five themes that highlight the information management strategies of the EM organizations – information needs, information sources, information seeking behavior, information exchange, and applying information for return-entry decisions. This paper discusses these findings and provides proactive strategies to gather and manage information to facilitate return-entry decision-making and risk communication in the immediate aftermath of a disaster.

DOI

10.1016/j.ijdrr.2020.102015

Volume

53

Publication Title

International Journal of Disaster Risk Reduction

ISSN

22124209

This document is currently not available here.

Share

COinS